While the Uber app is turned on, the company’s insurance policy will cover an Uber driver and pay for any subsequent injuries you might experience. However, while the Uber app is off, the company is not liable for any injury, and the driver’s individual insurance company will have to cover any damages.
Here is a quick breakdown of Uber’s insurance policy as of March 21, 2016. To see this information as listed on their site, click here.
As they specify on their site, each state has a slightly different policy due to differences in local laws. Click here to see Uber’s policy for each state.
It is also important to reiterate that Uber partner drivers who are “licensed livery or black car operators or taxis” have separate commercial insurance, and the policy outlined here does not apply to them.
After the crash
In the event that a crash were to occur and if you, the Uber driver, any other passenger, or the driver of the other vehicle is injured, call 911 immediately to get medical assistance.
If it’s nothing too serious, though, you have a few more options. Just like after any accident, you should take pictures of everything. Photograph all vehicles involved, road signs, weather conditions, time of day, and all of your surroundings. It’s important to make sure the event is properly documented to avoid any confusion later on.
Document any pain you are experiencing as well and contact your attorney. The law offices of Martinson & Beason, P.C. can place you in the care of an experienced attorney who will assist you both immediately after an accident and throughout any subsequent court proceedings.
The next day
The day after a crash involving an Uber driver, a member of Uber’s customer service team will likely contact you apologizing for the entire situation. Your payment will then likely be refunded.
The customer service representative will also inform you that an insurance company will contact you.
If you were injured in any type of vehicle accident—no matter who was at fault—contact the Huntsville, Alabama, team of attorneys at Martinson & Beason, P.C.